The Skype Operations Framework is a complete method for planning, deploying, and operating a Skype for Business Online service within an organization.
We undertake Skype for Business planning and design tasks, define key use cases and adoption strategy. Assess readiness and execute remediation activities. Develop goals for the follow-on stages of the engagement.
We will effectively implement & deliver Skype for Business Online services based on your business need. We drive adoption of the service and train IT and Internal users, demoing new features and capabilities as these are released to deliver rapid success and additional value to your business.
We will assist to maintain a high quality and reliable Skype for Business service. We have packages available to provide you with reporting, monitoring and proactive support services of the environment.
Skype for Business Online/On-premise
O365 Skype for Business Online can simplify your infrastructure with one platform for calling, conferencing, video, and content sharing.
Skype for Business Cloud PBX
Replace legacy PBX and simplify the user experience by integrating all your telephony in O365 Skype for Business and leveraging the scalability of Microsoft’s cloud.
Skype for Business and PBX integration
SunCTI offer total solution to integrate legacy PBX system with O365 Skype for Business . With our experience in PBX market more than 16 years. We know how to connect O365 Skype for Business to all PBX platforms.
Skype for Business IVR
SunCTI develop IVR for O365 Skype for Business that fit to customer IVR’s flow. It shall interacts with callers both English and local language to gather information and routes calls to the appropriate recipient.
Skype for Business Billing
SunCTI developed the billing system to record call details of outgoing call from O365 Skype for Business client to PSTN number. Currently ,it support Thailand rate only.
Skype for Business PSTN-DID
SunCTI with CAT Telecom offer DID number for O365 Skype for Business in Thailand region. This service provide own PSTN number to SFB clients to support In/Outbound to regular phone by using their own number.