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Harris SoftPhone Agent

Feature

  • Caller ID Display on PC screen with NAME
  • Caller ID Recording
  • Call Conference, Call Observe
  • Preset Conference (Mission Conference)*opt
  • Meet me conference (Appointment Conference)*opt
  • Trunk to trunk call
  • Call overrides (BARK), Call transfer, VIP transfer
  • Hotline outgoing/call transfer call
  • Phone Book <Thai/Eng>
  • History call/ Performance report/ Event logout record on web